RETURNS & REFUNDS.
We do not accept returns for any product apart from Manufacturing Defect or Damage during transportation. If there is any defect please inform us by sending an email or calling our call-center within 24 hours of receiving accepting the product. We believe in complete customer satisfaction and any product which you have received in a damaged condition due to transportation or manufacturing defect can either be replaced or refunded.
Refund requests will be carefully considered by our customer service team. The maximum liability in cases of damage and/or defective products will be the amount paid by you for the same. The return of the product, however, cannot be requested by the customer in the cases where the customer has either opened the package/product box or in case the outer packaging of the box has been physically damaged.
You need to share the images, order no, product name, manufacturing expiry date of the damaged product that you have received and send to firstname.lastname@example.org. Also, please ensure that you return the product in the original condition in which the product was received by you. We may choose to either replace the product or reimburse the customer. In case of reimbursement, the same shall be processed within 14 days of cancellation/refund. The customer shall not bear any charges or fee for cancellation or refund.
For your refund/return/cancellation process you can contact us on our email or cell phone at email@example.com / (+919099910054)
Your order can be cancelled before the same is dispatched from our Warehouse. In case we receive a cancellation e-mail and till that time the order has already been “dispatched” by us, the order cannot be cancelled. We take utmost care in providing you the best products. We have complete right to decide whether an order should be cancelled or not. The customer further agrees not to dispute the decision made by us regarding the cancellation.